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eiConsole v.24R1

Email Alert

The Email Alert Transaction Monitors will send an email to a specified address with error details when an exception occurs. To configure the Email Alert Transaction Monitor, click the Add Transaction Monitor button.

Add Transaction Monitoring to Route


Select Email Alert from the Transaction Monitor type drop-down. Give the Transaction Monitor a Name. Here we left the default. Click the Add button.

Select Email Alert from the Transaction Monitor Screen.


The Email Alert Transaction Monitor will appear in the Transaction Monitor grid.

The transaction monitoring grid displays all of the alerts for the route.


In the Basic tab, enter the name of the SNMP Mail Server to use in the Server configuration item. Next, add the address from which the email should come. Also, enter the email address of the individual or email list that should receive this in the case of an exception. Finally, enter a Reply-To, CC, BCC or Subject line if desired. Once this is configured, you can send a Test Email; however, you will need to configure the Credentials first.

Email Alert Options for Route Monitoring



In the Credentials tab panel, enter a User name and Password if the server requires SMTP Authentication.

Email Credentials Panel - Transaction Monitoring and Email Alerts



On the Advanced tab, you can modify the Port of the SNMP Server and choose whether or not you would like to put the data in the body of an email or an attachment. You can also select the MIME type of the desired output message. Also, you can enable SSL protocol and Start TLS session properties. When the data is to be placed in an attachment, you can also specify the name of that attachment.

Advanced Options for the Transaction Monitoring Panel
On the Security tab, you can specify:

Email Alert in Transaction Monitoring - Security Options Panel


Now that you’re familiar with the Email Alert, take a moment to review the other two Transaction Monitors, Error Route Trigger and SNMP Trap if you haven’t already.

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